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Monday, 4 February 2013

Can Money Buy Happiness?

We often hear it, but how true is the phrase 'Money can't buy happiness'? Is there a correlation between the two, and if so, what can we learn from it? It turns out, if you think money and happiness are exclusive, you simply aren't spending it right....

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call center training - Top 6 Ways to Get An Angry Customer to Back Down

6 Quick tips to help you diffuse anger and create calm with unhappy customers. This video is part of a 25-module online video course for customer service professionals. If you'd like to learn ...

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